Policies

In this section of our website you can find information about our service policies:
 

Returns Policy

In the event of you not being satisfied with your purchase it may be returned for exchange or refund this must be done within 14 days of purchase in the original condition in the original packaging with tags etc in tact. in the first instant please contact us with details of you concerns .

 

Delivery Policy

It is our aim to dispatch all goods on the same day of the order being received.  All goods that are out of stock should be received within seven working days from time of order.  Any back orders will be notified within 3 days with an estimated time of delivery provided to you.
 

Sales Support

We pride ourselves on our product knowledge and take care to  choose products which we know are fit for purpose and field-tested to stand up to New Zealand work conditions.  If you have any questions about our products, please use the Contact Us form or call our team on 0274 515 679

Our Guarantee

We guarantee all our products against manufacturing defects within the manufacturers warranty period, and will repair or replace faulty products.  The warranty excludes the use of products outside their intended use, or where our products have been misused or damaged via accident. 

Cheques

We accept cheques but goods will not be sent until cheque has been processed and cleared .